Performance management holds the key to the successful implementation of strategy. Human energy is focused on strategic goals and results measured. It embraces the concept that people should be self-managed by the objectives of performance and accountable for results.
The Balanced Scorecard is a high-level performance management tool, which translates strategy into tangible objectives and measures. The model works on the theory that financial outcomes are the results of actions taken with customers, which in turn are dependant on the quality of internal processes and the skills of your people. By working with the causes, or performance drivers of these outcomes, we are able to trigger new responses within the organisation and deliver desired results.
Team and individual performance is defined using Key Performance Areas and Key Performance Indicators. Employees are not only able to see the bigger picture but also their role in it. Performance reviews have defined criteria and rewards are linked to measurable performance. The organisation structure is reviewed in line with defined processes and outputs.
Key deliverables from our Performance Management system are
- The Balanced Scorecard
- Team and Individual KPAs and KPIs
- Organisation Structure
- Performance Reviews
- Incentive Compensation